REQUEST FOR CONSUMERS TO CHECK EXCEDRIN® BOTTLES FOR POTENTIAL HOLES
EXCEDRIN® MIGRAINE CAPLETS/GELTABS
EXCEDRIN® EXTRA STRENGTH CAPLETS
EXCEDRIN® PM HEADACHE CAPLETS
EXCEDRIN® TENSION HEADACHE CAPLETS
In cooperation with the US Consumer Product Safety Commission (CPSC), GSK Consumer Healthcare (the manufacturer of Excedrin®) is asking consumers who have purchased large-sized Excedrin (50 count and above) to check their plastic bottles for holes (likely to be around the base of the bottle).
Excedrin® is contained in child-resistant plastic bottles (sold within a cardboard carton) to prevent the risk of a child accessing or swallowing a caplet or geltab. However, a hole in the bottom would compromise this safety feature.
While the likelihood there are bottles on the market with holes is low, we are asking anyone who has purchased large-sized Excedrin (50 count and above) to check their Excedrin products and if there is a visible issue, contact GSK Consumer Relations at 1-800-468-7746 for a full refund. If your Excedrin bottle is not damaged, the product is safe to use as directed on the label.
We take product safety very seriously at GSK and while we have not received any complaints or safety concerns to date on this potential problem, we are still letting consumers know so they can check their Excedrin bottles themselves. We sincerely apologize for any inconvenience, and please be assured we are working closely with the bottle manufacturer to fix this problem as quickly as we can.
Please note that this is NOT a consumer-level recall.
As with all drug products, all Excedrin bottles should be stored up high, out of sight and reach of young children.
For a complete list of all impacted products click here.
If you have any concerns about the product or to report an adverse experience, please contact our Consumer Relations team at 1-800-468-7746, Monday – Friday, 8:00am – 6:00pm EST. For any health concerns we recommend you consult with your healthcare practitioner.