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EXCEDRIN® STOP SALE NOTIFICATION:

7 OCTOBER 2020

GSK Consumer Healthcare has asked retailers to stop selling specific lots of Excedrin® due to the possibility of holes in the bottles that have been supplied by the bottle manufacturer.

 

Product impacted: specific lots of Excedrin® Migraine Caplets/Geltabs, Excedrin® Extra Strength Caplets, Excedrin® PM Headache Caplets, and Excedrin® Tension Headache Caplets available in 50, 80, 100, 125, 200, 250 and 300-count bottles.

 

Product NOT impacted: 24-count bottles of Excedrin® Extra Strength caplets and Excedrin® Migraine caplets and geltabs.

If you have additional questions, or require further assistance, please contact our Consumer Relations Team on: 1-800-468-7746, Monday – Friday, 8;00am – 6:00pm EST

EXCEDRIN®

BACK & BODY

Discontinued in 2012

Excedrin® pain relief products have been relieving the toughest headache pain for nearly 60 years. Excedrin® took its pain relief expertise beyond headaches to target other body pains. Excedrin® Back & Body was a bi-layered caplet that worked as a pain reliever and a pain blocker.

You can still learn techniques that will comfort neck and shoulder pain caused by tension.

EXCEDRIN®

MENSTRUAL COMPLETE

Discontinued in 2012

Excedrin® Menstrual Complete targeted 5 major menstrual symptoms. Menstrual Complete’s triple-ingredient combination tackled bloating, cramps, muscle aches, headache, and fatigue.

Find out more about migraines caused by menstrual symptoms, and ways to relieve your pain.

EXCEDRIN®

EXPRESS GELS

Discontinued in 2012

Excedrin® Express Gels were once available for Extra Strength, PM Headache, and Tension Headache products.

Geltabs are now available for Excedrin® Extra Strength and Excedrin® Migraine! Learn more.

EXCEDRIN®
EXTRA STRENGTH

  • Was Excedrin® recalled?

    No, Excedrin® products have not been recalled. We experienced a temporary supply issue with Excedrin® Extra Strength and Migraine products, which has since been resolved. We are pleased to share that we have started shipments of Excedrin® Extra Strength and Migraine products to retailers. We recommend using our product locator tool to find Excedrin® products near you.

  • Is Excedrin® being discontinued?

    No, Excedrin® products have not been discontinued. We experienced a temporary supply issue with Excedrin® Extra Strength and Migraine products, which has since been resolved. We are pleased to share that we started shipments of Excedrin® Extra Strength and Migraine products to retailers. We recommend using our product locator tool to find Excedrin® products near you.

  • Do we still make Excedrin®?

    Yes, we still make Excedrin®. We experienced a temporary supply issue with Excedrin® Extra Strength and Migraine products, which has since been resolved. We are pleased to share that we have started shipments of Excedrin® Extra Strength and Migraine products to retailers. We recommend using our product locator tool to find Excedrin® products near you.

  • Was there an Excedrin® recall in 2019 or 2020?

    No. Excedrin® has not been recalled and we remain confident in the quality, efficacy and safety profile of our products. Patient safety and product quality are our utmost priorities.

    We experienced a temporary supply issue with Excedrin® Extra Strength and Migraine products, which has since been resolved. We are pleased to share that we have started shipments of Excedrin® Extra Strength and Migraine products to retailers. We recommend using our product locator tool to find Excedrin® products near you.

  • Is this supply issue related to the 2011/2012 Excedrin® recall?

    No. The current temporary supply issue is not related in any way to any prior event.

  • Why was Excedrin® taken off the market?

    Excedrin® products were not taken off the market.

    We experienced a temporary supply issue with Excedrin® Extra Strength and Migraine products, which has since been resolved. We are pleased to share that we have started shipments of Excedrin® Extra Strength and Migraine products to retailers. We recommend using our product locator tool to find Excedrin® products near you.

  • Why is Excedrin® off of shelves?

    We are pleased to share we have resumed the production of Excedrin® Extra Strength and Migraine products following a temporary supply issue, which has since been resolved. We have started shipments to retailers, and you should start seeing these products back on many store shelves.

  • When can I expect Excedrin® to be fully in stock?

    We are pleased to share that we have resumed the production of Excedrin® Extra Strength and Migraine products. We have started shipments to retailers, and you should start seeing these products back on many store shelves. We recommend using our product locator tool to find Excedrin® products near you.

  • What is Excedrin® doing to combat price gouging?

    We do not condone price gouging of any kind. We recommend our customers continue purchasing our products from one of our trusted retail partners or utilize our product locator tool to find Excedrin® products near you.

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EXCEDRIN®
MEANS FAST

Trusted products tough enough for different types of headaches.

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